How long will my coffee take to arrive?

All orders placed before 9:00am on working days (Mon - Fri excluding public holidays) we endeavour to dispatch that day. Sometimes we run out of cofee and its possible your order may take an extra day. The courier aims to deliver your parcel overnight however we frequently encounter courier delays.

How do I know when my order is shipped?

You will receive an e-mail notification with your tracking number when your order has been shipped. Once this e-mail has been received your order should arrive the next working day.

I should have my order by now but it hasn't arrived?

Please e-mail us and we will track the order for you.

How much is shipping?

All bean orders over the value of $30 qualifies for FREE shipping. Bean orders under the value of $30 will be charged between $4 - $5.50 for overnight courier depending on location. Accessories and other items are charged on a product/weight basis.

When was my coffee roasted?

All coffee is generally roasted 2-3 days ago. We hold little stock and roast-to-order.

How long does coffee last?

If you are purchasing whole beans, the coffee will slowly start to lose its flavour after 4-6 weeks. If your coffee is ground, it will start to lose its flavour after 2-4 weeks.

How shall I store my coffee?

We recommend storing your coffee in a dry place away from direct sunlight. The pantry is fine. The coffee can be kept in its original bag and for added freshness you can place inside an air-tight container. If you have purchased a large amount, we recommend re-packing into smaller bags/containers that are only opened when consumed. We sell vacuum containers here.

What are my payment options?

We currently accept all major credit cards including Visa, Mastercard and American Express. We also accept payments through Paypal, Afterpay or (POLI) online banking. Payments as cash are accepted for pickup orders. Our hirepurchase/laybuy option is using Afterpay.
As we are crypto fans, we now accept crypto payments from Coinbase including Bitcoin, Ethereum, Dogecoin and USDC.

Feel free to get in touch if you have any further questions.

Our Harvest From Ethiopia

Mike Tan

Late last year we landed a shared container of fresh new harvests from Ethiopia. The coffee is from the Sidamo and Guji region of Ethiopia and consists of four different naturally processed coffee’s and three washed.

Ethiopian coffee is renowned for their bright flavour profile, often with a floral acidity, complexity and sweetness. Ethiopia places a large role in our coffee selection and is used in many of our blends such as our popular Meebz Blend.

This container was sourced from the Tracon Coffee FDT Program. FDT stands for Farmer Direct Traceability which is a program that focuses on the traceability from farm to cup utilising GPS coordination. The cherry’s from each individual farm are identified by codes which passes the fermentation, washing, drying and other processes. The rest of the production process is carried out individually and the final product is promoted with the farmer’s name easily tracked.

Tracon is the first company in Ethiopia that has started the FDT program with more than 300 FDT program members. Each farm has their own traceability system that allows the growers to track the produce from the field to the buyer. One of the goals of the FDT program is to create relationships between the coffee farmer and the end consumer. This helps to acknowledge the individual farmers and award them. This tremendous step of traceability is a win-win situation for both farmers and the end consumer as its increased accountability and flow of information rewards the farmers for good coffee.

A large proportion of this harvest will be used in our blends this year with the remainder to be roasted for filter. We’re thrilled to land this container as coffee from Ethiopia has been difficult to source due to many current issues in the country including a civil war. Ethiopia plays an important role in many of our blends and its unique characteristics make it one of our favourite coffee growing regions. One of our picks from this container is an awarding winning Ethiopian from the Cup Of Excellence. This spectacular coffee will be available near the end of 2022 and we can’t wait to share it with you.

Menu

FAQ

How long will my coffee take to arrive?

How do I know when my order is shipped?

I should have my order by now but it hasn't arrived?

How much is shipping?

When was my coffee roasted?

How long does coffee last?

How shall I store my coffee?

What are my payment options?

Blog

Our Harvest From Ethiopia

Page

Find us:

North Shore/Milford

City/Eden Terrace